SHIPPING & RETURNS
Shipping Policy
We offer free shipping on all our electric longboards, and we aim to deliver them within 5-7 business days. We use high-quality packaging to ensure that our products are well-protected during shipping. If you're not satisfied with your purchase, we offer a 30-day return policy. To initiate a return, please contact our customer service team and provide your order number and the reason for the return. Once your return is approved, we'll provide you with a prepaid shipping label to send the product back to us. Once we receive the product, we'll process your refund or exchange as soon as possible. We want to ensure that our customers are completely satisfied with their purchase, and we're here to help with any questions or concerns about shipping or returns.
Return & Exchange Policy
We offer a 30-day return policy on all our electric longboards. If you're not satisfied with your purchase, please contact our customer service team and provide your order number and the reason for the return. Once your return is approved, we'll provide you with a prepaid shipping label to send the product back to us. Once we receive the product, we'll process your refund or exchange as soon as possible. Please note that the product must be in its original condition and packaging, with all accessories and manuals included. Any damage or missing items may result in a restocking fee or denial of the return. If you have any questions or concerns about our return policy, please don't hesitate to contact us.